out of Read Reviews for Dr. Steven Bender
As a doctor, I am very disheartened that I am forced to defend my practice via websites that allow anonymous postings by patients or others who may have an axe to grind. In our practice, we try very hard to ensure good communication. We spend a great deal of time with our patients in order to accurately diagnose their conditions and come to an agreed upon plan of therapy. I do all the procedures in our office myself in order to maintain the highest quality of service possible. We utilize well thought out information forms to ensure that every patient understands their diagnosis, prognosis, and estimated time of treatment in our office. We also clearly spell out our office policies so that there is never a suprise when for example, a patient does not show up for an appointment. If I do run late and inconvienience another patient, we offer a free appointment to help make up for their time spent waiting. We never double book appointmment times so that each individual is ensured 100% of my focus and time.
If a patient elects to discontinue care against sound medical advice, I regretfully can not help them.
I sincerely wish people would return to face to face communication.
Steven D Bender DDS
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I went to Dr. Bender for a sleep apnea problem. He made an
oral appliance for me within a couple of weeks. I had some success with the appliance, but never solved my sleep apnea. I needed several adjustments, and each and every time, I was charged for "chair time". My opinion was he made the appliance, so I think it is his responsibility to make sure the piece fits well. After relaying my dissatisfaction, I went to another doctor who provided me with a CPAP. I have never slept better and it was 1/4 the cost of the appliance. I did research other doctors who supply the same appliance and make it themselves, and they charge less than $2,000.00. Dr. Bender charged me over $4,000.00 plus "chair time". It would be worth your time to do as much research before visiting any doctor if you are considering an appliance. I feel like I was taken advantage of as a patient and would not recommend Dr. Bender to my friends and family. He is a very professional, nice doctor, but in the end, my sleep apnea was still present and I was in the hole for over $5,000.00.
I know this doctor: 2 years
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The TMJ procedure and appliance he said would fix my headaches did NOT work. Customer Service is appalling. Dr Bender was over an hour late for one of my appointments and than charged me $100 for missing an appointment. His office threatened me with "legal action" after only 30 days.
I know this doctor: 1 year
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He treated my headaches when no one else was able to. It has been like I have my life back!
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