out of Read Reviews for Dr. Mark Salema
The overall dental work is satisfactory for my husband but dealing with his billing staff and receptionist is a complete nightmare. Beware you will spend hundreds of hours making sure your bill is correct and not over billed, never get your questions answered and when they have missed a charge and add it back into the bill and you don't pay right away threaten you with collections.
About Front Desk: Nightmare to deal with especially Deb, rude, incompetent and un professional, I have spent count less hours trying to get correct billing statements only to be threated with no respect, lied to and about and threatned with collections
About Hygienist: average
I know this doctor: 10
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My husband & I have been patients of Dr. Salema's for a long time. We have always loved the attention we received, and the friendliness, both at the counter and from the technicians. There is a personal interest taken in each patient, and the staff know and recognize most of their patients on a first name basis. I find that very welcoming and attractive. Dr. Salema practices conservative dentistry, which means he isn't always looking for the teeth that he can drill/pull/fix, but wants his patients to have the best in oral health that they can. Education is a HUGE part of the experience. Even after we moved away from Kirkland, we still continue to drive the 1 hour each way to see him, and have been doing this for 10 years!
I know this doctor: 15+ years
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The Dentist was fine, It is dealing with the receptionist over billing issues that is EXTREMELY painful! I had requested an itemized bill and was told not untill the account was paid in full. Does this make sense?
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I was recommended to Dr. Salema by a friend years ago and I have been going back ever since. A great and wonderful doctor and a nice guy too.
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