Review by
Smiling Patient
Stars:
2.5
on
2014-06-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
I paid $600 in advanced for retainers (i.e. regular wires or one set of Vivera for one year). I needed a dental work in my lower jaw and she decided to use my $600 to order one set instead of four. Then I had to pay extra $780 for the new system of four retainers.
When I asked why I just got one pair of retainers the receotionist kept saying "we did what we had to do... Everything is perfectly transparent, etc."
Never gave me a satisfactory explanation.
DO NOT GO THERE AND NEVER PAID IN ADVANCED YOUR RETAINERS. KEEP THAT MONEY IN YOUR ACCOUNT RATHER THAN IN HERS.
About Front Desk: The worst sfaff ever, especially a lady named Diana. She even threatened with charging $80 if I continue asking questions.