After waiting over an hour for every appointment, over 14 in all, one a month plus several for consultation, Dr. Sorbero's technicians worked with my daughter for over a year. Her technicians do all the work, and I was not consulted by the doctor in regards to my daughters progress. I had to request to see the doctor for a consultation. After almost a year, a horrible encounter occurred when trying to start/insert a head piece apparatus. The doctor basically pulled it out of my daughter's mouth which caused the insertion bars to scratch the insides of my daughters mouth. Dr. Sorbero literally pulled on the inserted head gear, which then dislodged two of the brackets which were cemented into place on my daughters teeth. My daughter was hurt and upset and left the office. Once I got my daughter calmed down and back into the Dr. Office, I was told by the office manager that the doctor did not want to continue working with my daughter. Being that she is a PC she has the right to deny any patient, any time. Mind you we were in the middle of her two year treatment. My daughter just turned 11 years old last week. This is no way to treat a child. When I requested a meeting with the Doctor, she refused to see me. The Office manager made a lot of excuses for the Doctor, but I would never, ever recommend this doctor to anyone!!! If your business is working with children, then you should work with them, and not hurt them, and then walk away! She has given my daughter an absolute horrible experience in going to the Orthodontist.
Don't bring your child here!
out of 5 stars
