About Front Desk: Dr Linda went through 2 sets of staff while we were clients there. The first set could be pretty nasty, & super gossipy... I think they just got too comfy there, & I think they were fired, but not sure. The 2nd set was def better! A very sweet, kind young woman was at the desk. Se always seemed very professional & always was either working, talking with patients -- creating goodwill, or was on the phone - making appts, verifying appts, or taking calls.
Front desk:
Hygiene rating:
About Hygienist: Dr Linda has a couple of amazing hygienists - the absolute best is the one who helps with orthodontia! She is amazing, kind, friendly, & knows her stuff!!! On the other end she has really lousy hygienists who are rude, gruff, and not at all easy on the mouth -- the kind that makes you dread the dentist! I put my foot down, & told them not to ever schedule any of us with them after the one particularly rough one took our youngest for his first exam. At that pt I didnt know how bad she was, but i stopped her pretty quickly, and said, "you DO know this is his first time being at the dentist, dont you?!! She said yes, and i told her to be gentle, kind, & easy or we were going to walk out! Se knew after that we didnt want her, & when she tried to pick up one of our kids files, I stopped her right then & there, & told her it wasnt okay for her to work on any of our kids, & they had specifically been sched w/someone else. Most cleanings took about 1/2 hour plus time waiting on the doctor, & that could be 10 minutes, or an hour! Once we got up & walked out because we had been waiting over 40 min in the exam room, & she was too busy to get to our daughter! & this was after 1/2 hour in the waiting room, & before the cleaning!
Hygiene time: 30
I know this doctor: 8 years