Review by
stevecolwill
Stars:
3.0
on
2016-02-22
Link
Facilities:
Service:
Painless:
Results:
Cost:
WOW!! I did an implant - paid $3700 cash (no insurance) - for only implant and abutment (not including crown from elsewhere. Evidently the hole was drilled at the wrong angle (which is what my general dentist said) and instantly she says it's sticking way too far out of the line of teeth - there for it needs a custom abutment. They'll just send for a refund and I can pay the difference for the custom abutment. We did all that - but Dr Payne's office never did consent to the refund... and so I'm out $500 for a pre-fab abutment that I can't use. He won't even meet me half way or even the difference ($200) for the custom abutment.
So the way I see it. It was shotty work to drill the hole at the wrong angle, and again shotty work to not notice when the prefab was installed that it was way out of line. He's a periodontist - a freaking speciallist! Two points of mistake... and they still won't take ownership of any of it. They could've made it right in the first place when placing the abutment - doing a custom abutment for the $200 extra (he is the specialist here and he missed it!!) - I'd been happy with that. instead, I'm out $500 and absolutely no value for it (with a Pre-fab abutment in hand that is not returnable). CRAZY!
out of 5 stars
