Review by
Smiling Patient
Stars:
3.5
on
2007-01-10
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had several crowns replaced at Dr. Wiczer's office. Pros: she has a very caring and relaxed demeanor, which really is soothing in a stressful situation. She seemed to really care about getting me the best treatment, and the procedures were painless.
Cons: The office is extremely extremely busy, and the atmosphere is a little rushed. Often, no one is able to answer the phone, though they're pretty good about calling back soon.
Also due to a miscommunication with the receptionist, I was once told that an extremely expensive operation would not be covered by insurance and would have to be paid for out of pocket. After a frantic day on the phone with my insurance company, I came in to talk to them fully expecting to have to change dentists. Turns out the receptionist was mistaken, and I was very relieved-- but I never got an apology, which bothered me a little later.
None of this is the dentist's fault (she's always been extremely nice), but the rushed atmosphere might have contributed to the miscommunication. If you're a shy person like me, just be sure to speak up and make sure you understand what's going on in this office. Research your procedures in advance so you know what questions to ask and how much it will cost.
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