About Front Desk: Nancy takes care of schedule and sends a card prior to the appointment. She also calls the day before. However, I think her customer service could improve. She is not the friendliest person to speak with in person on the phone and can be aggressive.

Hygiene rating:

About Hygienist: Jan is the best Hygienist ever. She was out sick for awhile and I had to go to someone else and the overall experience was poor. Going to someone else makes you realize how great she really is and treats her patients. I never want to have someone else clean my teeth ever again! She is so sweet and truly cares about you and of course, your teeth and what is best for you!

Hygiene time: 25

I know this doctor: 25 years