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Read review posted by Seye64 on May 13, 2010, 8:55 a.m. for Dr. Soroush Esfandiari - Dentist

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Dr. Soroush Esfandiari DDS Holcombe Dental Associates - Dentist

3.5 based on 11 reviews

Rating out of 5 stars

Houston, TX

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Review by Stars: 2.0 on Link
I don't think it matters how good a doctor is if his office staff don't know how to do their job and don't treat customers right. The doctor needs to be aware of what is going on in his office. All I know is that we were overcharged for services and if it wasn't for us looking up the prices online and contacting the insurance company we wouldn't have known. The bill we received contained codes that couldn't even be located on the insurance company's website. Obviously using vague codes that aren't associated with the insurance company's known prices! And when they were caught, they promised a refund of 'mistaken' charges and that didn't happen either. We had to go to the office personally to get the extra charges refunded back. Plus, when we asked for our files, we were told we had to pay for x-rays claiming they don't charge insurance company for them!!! Really?! Ok, we paid for these to be copied and mailed to us. To this day, about 6 or 7 weeks later, we have not received them yet and when called to ask about it we were told they hadn't sent it since we had to pay for it first! They forgot that they had charged us for them! The worst of it is that they take us for total idiots & keep lying

I know this doctor: 4 months or so

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