Review by
Smiling Patient
Stars:
2.5
on
2010-04-15
Link
Facilities:
Service:
Painless:
Results:
Cost:
When you call to try to make an appointment, (& my child was a new patient) they will first ask you what kind of insurance you have?. Apparently they make more on certain insurances or something so then they make up an excuse for why, after finding out your insurance, they can't take a new patient. I have tried for 2 years to get my child in to see him because he is the only pediatric dentist in town. Each time, same thing. Today it was who is your insurance with followed with, oh, he is only seeing children 5 and under right now...we have good insurance so I don't get the problem but they offer very poor service before you ever get your child there so now I am fine with not going to him. I was given the excuse that school was starting soon and he was swamped or he is 6 weeks out so call back. I called back 2 months later, still same first question, who is your insurance with and then no we aren't. I understand if you are not taking new patients. I don't understand why, apparently, depending on who my insurance it, you might be taking new patients. I left a message for Dr. Brackett himself to call me back and of course I didn't hear from him!!
out of 5 stars
