Review by
Smiling Patient
Stars:
1.0
on
2015-02-02
Link
Facilities:
Service:
Painless:
Results:
Cost:
Initially i needed a holistic dentist due to a condition of thyroid cancer. I was happy to meet with Dr. Brand and initially had a good impression of the office. However, I found that they billed me for services that I did not request and had to follow up with the office. I was treated very badly, and it took me a while to get reimbursed, after which my relation with them was severed. I did want to get my X-rays and medical records to move on with another dentist. However, they claimed that they never did any X-rays and when I sent them the bills and the insurance claims, they mentioned no knowledge of these bills and that they must have been filed by mistake. I am sorry that their 'holistic face' is not an authentic one.
About Front Desk: very friendly initially, but don't ask them to clarify errors or follow up on correcting them.
out of 
