Dr. Ragnell took over the practice of my retiring dentist several years ago. First, let me say that Dr. Ragnell is a competent dentist. After initial reactions of him being lacking the "bedside manner", lately he has really been trying to come across as a friendlier dentist. Unfortunately, after my recent last cleaning, I am now looking for a new dentist. The hygienist, during her exam, pulled out some type of light to do an oral cancer screening (I believe this used to be done by the dentist via manual exam.). No problem - this office, over the years, has continually been trying new things. The surprise came with a $30 charge for the screening. Here's the problem: (1) I was not consulted as to the pros and cons and if I wanted this test, (2) after the fact, researching this test shows that its effectiveness is being greatly questioned by many dental professionals, and (3) that same research is causing me to question why the hygienist (who was a newer, inexperienced one) did the screening rather than the doctor. Then, when questioning the charge, I was told that it is the doctors perogative to decide. I'm sorry - it's not. I'm not an open wallet from which the doctor can whatever he wants. This is a serious breach of trust.
out of 5 stars
