The Good: Dr. Pugeda is very nice. She has a one-woman practice and a friendly, helpful front desk person. The facility is very small. Dr. Pugeda does her own cleanings, and she is very gentle while working in my sensitive mouth. She is also attentive to her patients' well-being while she is working on them, (which, amazingly, not all dentists are).
The Bad: (1) Dr. P has many times told me my dental plan doesn't charge for certain treatments that I know they do, that I told her they do, and which, when I called them, they verified they do. Instead I have to pay hefty charges as if I had no plan. (2) I am not satisfied with the quality of work. (3) As many dentists do, Dr. P encourages unnecessary procedures dental plans don't cover. This is not a problem, I just don't like it. (4) Sometimes assistants are not very good. I had to have x-rays redone 3 times bs the technician was so sloppy. (This is an inconvenience, not a problem.) (5) The office is downtown, so parking can be tough to find. Plan an extra 1/2 hour to hunt for a space.
Overall, I like Dr. P's chairside manner, her office clerk, and the intimacy of her practice bs it is small. I don't like her charging practices or unnecessary recommendations.
out of 
