Review by
Smiling Patient
Stars:
2.0
on
2013-04-25
Link
Facilities:
Service:
Painless:
Results:
Cost:
We are a busy family with two young sons and needed to find a dentist closer to home. I interviewed Dr. Grosmark's office staff thoroughly regarding care and insurance coverage, then scheduled appointments. Turns out, we were given incorrect information that resulted in our being billed for hundreds more than we should have. He refused to take responsibility and even sent a "nasty" letter threatening collection. On principle, we should NOT have paid it, but we did because we couldn't risk a negative mark on an otherwise IMPECCABLE credit record. In hind sight, I should not have assumed the information given to me by Grosmark's staff was correct, but why I was met with such indifference and callousness, I'll never know.
It seems a few other reviews are favorable, and who knows, maybe Dr. Grosmark's dental skills are worth a few more stars, but what happened to us should send up a "red flag." If we help just one family avoid a similar experience, then this will have been worth it. All things considered, go elsewhere!!
out of 5 stars
