Crown had to be done twice, then cracked in 10 months. Insurance company wouldn't pay for a new dentist to replace the crown because they are supposed to last at least 5 years. Staff at La Civita's office was very rude. It sounded like they have this happen a lot. She did not sound surprised but was very defensive. Fillings he replaced also did not bond to the tooth correctly, new dentist says it was poor workmanship. He provides 5 year guarantee. Dr. Lacivita does not give a guarantee. Although he is nice, the work is not high quality and you will have to pay to have it redone.