Review by
luvz2havefun
Stars:
3.5
on
2008-06-05
Link
Facilities:
Service:
Painless:
Results:
Cost:
Loved Dr. Loos for many years, actually looking forward to my visits instead of dreading them. The members of the staff (Joan, in particular, and also Dr. Loos) have an excellent sense of humor and are very accommodating. This last year, I became dissatisfied with Dr. Loos's office for two reasons:
1. I was not pleased when a front tooth was pulled, my gums receded and the bridge replacement left an unattractive gap at the top of the tooth.
2. I was surprised when I received a notice from my insurance that $1200 of work done by Dr. Loos was NOT covered because I had reached the maximum coverage for the year. In the past, Dr. Loos's office kept track of how much coverage was remaining for the year, but they hired a new receptionist and she did not keep track of the balance. I was shocked to discover I had to pay $1200 out of my pocket. If I had known the balance, I would have waited until January (the start of the new yearly coverage cycle) to have the work done.
For basic services, like x-rays, diagnositics or cleanings, Dr. Loos's office is fantastic. Be sure to pay attention to how much of your coverage has been used to avoid exceeding the maximum.
About Hygienist: Don't remember her name but she is EXCELLENT (pleasant, gentle and thorough).
out of 
