Review by
Mister Roberts
Stars:
2.5
on
2007-04-23
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. O is a nice lady and I know she wants to do right by her patients. But there is a lot lacking in this office.
1. You never know which dentist you'll see. A routine checkup and cleaning brings a quick fly-by by Dr. O with no real attention to your teeth from her. For procedures, you will get whichever dentist is in that day, often one you've never seen before and will never see again. I would prefer a single dentist to be familiar with my mouth.
2. The administrative side of this practice needs a whole lot of training. They call to confirm appointments - great. But when an appointment gets canceled from their end, perhaps because the lab didn't deliver in time, they don't bother to call you to reschedule. You show up at their office and they're so sorry. This is inexcusable. If a crown or other piece of equipment is late, they need to call the patient as soon as they know that, and reschedule. They do not.
3. Chair-side manner is all fly-by. The people working on you are also working or 1 or 2 other people at the same time! In and out they flit while you wait. Inexcusable.
4. Hygenists are not thinking so much about you as their own kids. Blah blah blah about their kids is what you get while suffering. Ooops out of space!
out of 
