Review by
ScaredofDentists
Stars:
2.0
on
2011-11-25
Link
Facilities:
Service:
Painless:
Results:
Cost:
I was really happy in thinking that I had found a good dentist. The first time I visited this office the dr put me right at ease and she had a gentle manner. That was the only plus. I had issues with them billing my insurance (when I called they said they were in network, then in office they said they weren't, then I confirmed while in office that they were but they said they weren't... what a headache!!!!) and they still tried to collect coinsurance and misquoted my benefits. Thankfully I know my benefits and refused to give them as much as they asked for - and my estimate was right! They tried to charge me 120.00 and my coinsurance was 62.50. The work on my tooth chipped a couple of days later and then I didn't go back (my own fault, not theirs... ) but why should I have to??? Didn't I pay to get the work done right? They said they would fix it and touch ups are covered (thank you) but I don't have the time to get work redone! Get it right the first time! I have had repeated problems with staff about scheduling and billing since and will NOT being going back!
out of 
