horrible office staff AND, when facing a painful emergency, was told that unless I was able to pay for the (previously recommened full set of xrays and model - $365), they would not treat me - they DO NOT DO EMERGENCIES, unless you've followed their treatment plan. Since when is being poor a valid reason for a DOCTOR not to treat a patient? I was fully prepared to pay for whatever was needed for this tooth emergency. Sorry, Dr Jones, not everyone can afford a dentist. And, when did "healing" take a back seat to $$ ? Because I called him on it, he "DISMISSED" me as a patient.