Was not upfront and honest with me about insurance coverage.
When I was waiting for an appointment, a woman came out and was discussing the cost of further treatment with the staff at the desk. The cost was many thousands of dollars! They were trying to sell her a credit plan to get the work done. She left without making another appt. and was very unhappy with them. Then when I went in, the dentist attended a 1st time client who just got there while keeping me (long-time client) waiting. I was taking time off work to be there. Luring in the new $ was more important that good service.
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