Dr. Kouri and his staff have been doing my family of 4 work for years. I had front crowns replace before my wedding with excellent results. The kids like his office (now 17 and 14) and have been going there since birth. He always writes off what insurance doesn't pay. They do want you to make your appointments when scheduled. They call with a reminder call. never had an insurance filing problem. The front desk staff are very nice and have been there for years. Extremely pleased.