Read review posted by DontCallKarla on March 13, 2016, 10:57 a.m. for Dr. Karla Rothfus - Dentist

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Read review posted by DontCallKarla on March 13, 2016, 10:57 a.m. for Dr. Karla Rothfus - Dentist

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Dr. Karla Rothfus DDS Rothfus Family Dental LLC - Dentist

4.0 based on 2 reviews

out of 5 stars

Medford, OR

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Review by DontCallKarla Stars: 2.5 on 2016-03-13 Link

Facilities:

Service:

Painless:

Results:

Cost:

I was talked down to, and felt that this dentist was more interested in the bottom line. I missed one cleaning at another dentist in the last year, but was told I had 9 cavities, 7 of which needed fillings. I was given a regular X-ray, but my insurance company said it was a full-mouth, which I wasn't allowed. Rather than clearing it up, Dr. Rothfus went ahead and charged me for it. She gave my wife a similar non-covered X-ray, but wrote off the bill for it. I called regarding the mixup with my insurance, but received no answer. I was sent a letter a few days later explaining that I was being dropped as a patient. They still want me to pay for the service and have made no attempt to correct an obvious error in filing. I had an appointment to fix two teeth that have been hurting for over a year, but she cancelled that too. My teeth HURT!

About Front Desk: Trying to hit me up for more and more work.

Front desk:

Hygiene rating:

About Hygienist: Eh. Hygenist was very friendly and helpful. Made my teeth feel clean.

I know this doctor: 1 Month