Read review posted by Heather on Sept. 9, 2016, 10:24 a.m. for Dr. Munal Salem - Dentist

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Read review posted by Heather on Sept. 9, 2016, 10:24 a.m. for Dr. Munal Salem - Dentist

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Dr. Munal Salem DDS Alpha Dental CTR - Dentist

3.0 based on 2 reviews

out of 5 stars

Franklin, MA

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Review by Heather Stars: 1.0 on 2016-09-09 Link

Facilities:

Service:

Painless:

Results:

Cost:

Originally the staff were very nice. I was informed I had a "type 1" shallow cavity in one of my back molars. They wanted to do a filling and as this was my first cavity, I relectantly agreed. I was told I would not even need novacaine for the procedure but once getting into Mr. Sarner's office he took a quick glance and changed his mind. I was injected several times and he proceded to do the filling talking about how he was in a rush so the asssisstant could get to lunch. He drilled and drilled my "shallow" cavity until he hit the nerve and I pulled back. He looked concerned and then kept drilling. He filled my whole entire tooth when he was just supposed to fill the shallow surface of it. I was told there would be no pain after tje procdure but have been in severe tooth pain for days. I just went back to ask why after never experiencing tooth pain in my life, I now have extreme pain in that tooth. He basically told me I was wrong that hes not worried and stressed that HE did not do anything wrong. He filed down the tooth( even though it did not need to be filed down and started filing down my tooth oppisite to it. He took off precious enamel I can never get back for no reason. He was very rude about it. He is cocky, arrogant, and his presence is oppresive. One of the worst beside manners I have ever experience. If you have to use Alpha Dental, I ask for your own sake that you ask not to have Mr. Sarner. I have never had a bad dental experience or experienced any tooth pain until visiting this office. I cannot express how dissapointed I am that put my dental health in the hands of these people. I will never get my tooth and my enamel back and have to live with a much higher risk of cavitys for the rest of my life. Dont make my same mistake.

About Front Desk: Nice but anyone who supports this dentists work should not be working in this feild in my opinion.

Front desk:

Hygiene rating:

About Hygienist: She told me I had no choice about the options for my fillings. As an 18 year old I figured I would have rights over what type of filling I recieced but was cut off while asking questions and told I had no choice in the matter!

Hygiene time: 10

My Experience:

Duration: 15 minutes

I know this doctor: 1 week