I visited Dr. Tratos based on recommendations from several different people I know--all of whom are long-time patients. And without slipping into hyperbole, this is the best dentist's office I've ever encountered. From the moment I called to make my first appointment, to the minute I paid for the last of the services rendered, both Dr. Tratos and her entire staff were wonderful--professional, relaxed, and kind. No lectures, no embarassment about my tendency to forget to floss. Furthermore, they were INCREDIBLY flexible with me. I needed to have quite a bit of work done in a very small window of time. They squeezed me in for five appointments over a three-week period. I couldn't have asked for more. Plus, as a bonus, it was the least painful dental experience in memory. In fact, at one point during a filling, I actually dozed off in the chair. Dr. Tratos has a very light touch. I can't recommend her more highly.