I went to Caughlin Crossing Dentistry in Reno, NV for a chipped tooth repair. A new patient, I told Dr. Frugoli I was 75 years old, recently had a stroke and was on 4 medications.
Plastic spoons were stuck in my mouth so my teeth would be better exposed for the camera. I was ordered to smile while facial photos were taken. There x-rays, oral exams, root scaling. Dr. Frugoli quickly ran up charges of $2000.00. There were charges for work not done. I was charged $58.00 for "miracle" toothpaste and $25.00 for incomplete duplicate x-rays. (MY previous dentist sent courtesy x-rays (no Charge) to Dr. Frugoli.)
Dr. Frugoli was angry because I complained about waiting one hour past my appointment time.
I found Dr. Frugoli to be heavy-handed, hostile, arrogant and dishonest.
Caughlin Crossing Dentistry has a great staff. They were professional, courteous and friendly.
My chipped tooth was never repaired.
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