I haven't gone to him for about 8 years. I've needed several crowns and it has always been a painful process. Not the root canals but Dr. Russo's installation of the actual crowns. I complained one time that he hurt me the last time he worked on me and his very cavalier response was that he didn't feel a thing. After he finished that work, I stopped going to him. It wasn't the first time that his insensitive remark about pain bothered me. He knows that I actually have a very high pain tolerence and that if I complained, it had to be pretty bad. I mentioned this to him and he just shrugged.
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