Read review posted by JG on March 1, 2013, 12:43 p.m. for Dr. Samuel Rudick - Dentist

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Read review posted by JG on March 1, 2013, 12:43 p.m. for Dr. Samuel Rudick - Dentist

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Dr. Samuel Rudick DDS - Dentist

3.0 based on 23 reviews

out of 5 stars

New York, NY

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Review by JG Stars: 1.0 on 2013-03-01 Link

Facilities:

Service:

Painless:

Results:

Cost:

Went for a simple checkup, xrays, and cleaning. I waited over 30 min just to get forms to fill out, then another roughly 30 to go into the exam room. X-rays, lots of pictures, etc. were taken and then when I spoke with the dentist I got such a huge effort to up-sell/hard sell me into getting invisiline straightening. After that, I kept waiting and waiting for my cleaning and no longer was patient after being in the office for 3 straight hours and being told over and over it will be about 15 min more of a wait. They clearly overbook and definitely jumped other patients ahead of me. When I was complaining (asked to talk to whomever was in charge twice and had to demand it) they then said I could wait or reschedule. I said no way am I waiting more time and can't trust any time estimate they give so I demanded back my Groupon/SmileAuthority voucher for not providing services plus demanded either to walk out with my records or that they be expunged, at which point they threatened to call the police. I stormed out from their office beyond livid and highly recommend to everyone to avoid this place at all costs.

About Front Desk: After scheduling my appointment, I was then called less than an hour later to confirm - ridiculous! When I went for the appointment it took 30 min just to hand me the paperwork to fill out. When I asked to talk to whomever was in charge, I was ignored multiple times.

Front desk:

Hygiene rating:

About Hygienist: never got to this phase after over 3 hours in the office and being skipped over

I know this doctor: 7 days