Read review posted by hollyk99 on March 14, 2013, 9:02 a.m. for Dr. James Dutro - Dentist

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Read review posted by hollyk99 on March 14, 2013, 9:02 a.m. for Dr. James Dutro - Dentist

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Dr. James Dutro DMD - Dentist

4.0 based on 9 reviews

out of 5 stars

Hillsboro, OR

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Review by hollyk99 Stars: 2.0 on 2013-03-14 Link

Facilities:

Service:

Painless:

Results:

Cost:

Dr. Dutro was polite and efficient. However, he seems more interested in money than the patients overall experience. Apparently this clinic does not except my secondary insurance and did not bother to inform me prior to a procedure and now I'm out the cost. The filling was not done correctly and I had to go to a different dentist to have the "bite" corrected.

About Front Desk: Horrible!! They do not accept my secondary insurance I have called a number of times and have been told the office manager only works on Tuesdays, I have yet to have a return call from her, my appointment was over 3 months ago. I have asked for a return call from Dr. Dutro and have not heard back from him as well. Very incompetent staff.

Front desk:

Hygiene rating:

About Hygienist: The first hygienist was so slow she ran over my appointment and had to schedule a second so she could stay on her schedule. The second hygienist was great.