Review by
ArizonaBeauty
Stars:
2.0
on
2013-10-18
Link
Facilities:
Service:
Painless:
Results:
Cost:
I would not recommend this office to anyone. I was told by my insurance company that this was a covered physician so I became a patient. After a few visits I always had a balance which never questioned. I wised up and contacted my insurance company and asked why I owed money on a supposed 100% covered service. I always went for very basic services (routine cleanings). I was told that this dentist charges more than what insurance pays, which is why I had a balance. I called Dr Browns office and asked why they charged more. They stated that my insurance company had not been a contracted insurance. Are you kidding? Why would they NOT bring this up when I first scheduled my appointment? Penny is bad at her job and is very deceiving. I would not recommend this practice.
I have since changed dental offices and I never owe anything. This office and their staff practice poor billing services and my account is now in collections. They will never see a dime based on principle, and I suggest you find a new dentist, as I did.
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