Review by
Smiling Patient
Stars:
1.0
on
2016-09-04
Link
Facilities:
Service:
Painless:
Results:
Cost:
I thought I found a convenient & affordable dentist in my area, wasn't I wrong. I had no job, $20 to my name & an unbearable pain in my mouth. I needed a root canal but could only afford an extraction which was quoted to be $12. The Secretarys were out for the day and the doctor was handling the office on his own. I called for information on my decision to extract & was told that he would check with my insurance to ensure all procedures would be covered before having me in knowing my financial situation. He called me back & told me everything was covered, it was still going to be the quoted amount & that he was open for the next hour. Months after the procedure, almost a year. I received a bill due to the procedure not being covered by my insurance as I was first informed would be. I called the insurance & they had no record of anyone calling or they would have gladly notified them of anything. Now I'm stuck with a bill I'm unable to pay due to the doctors negligence. I would have & did recommend them before but after this event, I no longer feel the same. They tried to collect on a procedure I paid for prior to this & luckily had my receipts, thought it was an honest mistake & let it go but now I see that wasn't the case at all.
out of 5 stars
