Dr. Jordan has been my dentist for 17 years. Before seeing him, I had a serious case of "dentist phobia". Dr. Jordan sees one patient at a time, does cleanings himself, explains as much as you want to know about each procedure, is extremely gentle, and has an admin who can work her way through any issues re: payment, insurance. I live an hour away from his office and will continue to make that kind of drive so long as he is in practice.