I did not receive treatment from Dr. Broughton. He refused to see me after having a appointment scheduled with him for over a month.
May 20th I set up an appointment for oral surgery on June 23rd . I told them I have dental anxiety, they shrugged me off and told me to go see my GP for anxiety medicine.
So my novocaine only oral surgery was scheduled for a Monday. They called me the Friday before and said Dr. Broughton refused to do the surgery because of my dental anxiety.
Very unprofessional to leave me hanging for so long. Took them over 4 weeks to tell me this dentist is not skilled enough to do surgery on someone with dental anxiety. I have no problem that he can't do the surgery, but to let me believe for over 4 weeks he could do it, and then he bails on me at the last minute. I could have been in queue with a dentist who knows what he is doing. Guess I should feel like I dodged a bullet getting worked on by a dental surgeon who is unable to deal with anxious patients.
About Front Desk: Rude women most of whom do not understand English.
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