Read review posted by scrub on Sept. 8, 2005, 8:32 p.m. for Dr. Norman Wat - Oral Surgeon

Dr. Norman Wat DDS Hillside Professionals - Oral Surgeon

3.5 based on 9 reviews

Rating out of 5 stars

Fremont, CA

Map & Address
Review by Stars: 1.0 on Link
Awful, awful experience. So bad I've still been thinking of writing a formal complaint. First off, let me say his staff was excellent; tolerant and supportive. I had 3 wisdom teeth removed. I obviously expected some discomfort and pain and he did explain the chance of numbness occuring. After almost a year I still have continual numbness in the lower right portion of my face. I had to return 3 times for an incredibly painful debridement when one site was healing incorrectly. But all that aside, it was his manners I found completely inexcusable. He was extremely rude to his assistants; whispering and gesturing instructions to them behind my back, thinking I neither saw nor heard him but I did and it was plain rude and degrading. The asssistants were obviously embarrassed and tried to make light of it on occasion. His interaction with me was brief and to the point except when I expressed pain and then it was a barely covered intolerance. I work with surgeons everyday, have a very high pain tolerance, and am definitely not high maintainance so I was very disappointed to witness such behavior. The price? Who cares after all this. My insurance covered it without any problem so I expect it was reasonable.
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