Review by
Smiling Patient
Stars:
2.0
on
2011-07-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
On 6/28/11, Dr.Bankston, #DN012418 performed 6 surgical extractions and 2 bone grafts on me, Prior to surgery, I informed Bankston I suffered from anxiety relative to dental visits and I have no threshold for pain. Bankston and his assistants callously ignored the information that I shared and caused me extensive pain that in turn forced me to hyperventilate the day of my surgery. After surgery, there was no contact from either Bankston or his staff to check on my home progress during the day that is normal procedure after oral surgery.
.
During my check up on 7/14/11, Bankston came into the exam room raising his voice to chastise me for asking questions of his staff. Bankston stated that I forced one of his employees to cry for asking questions. I probed for answers the individual obviously did not want to answer. I informed Bankston that I was not his subordinate and he had no right to abuse me. My questions involved the scheduling of appointment times. I was informed on a later date that surgeries are performed daily in the morning from approximately 09:00 am until 11:30 am yet Bankston initiated a phone call to me at 9:09 am on 7/26/11 when I questioned my billing
On 7/28/11, at my second bone graft check up, Bankston started to verbally abuse me as I had sent an email detailing complaints regarding my treatment. Bankston became visibly agitated and advised (and I quote) "get the f___k out of my office as this is your last appointment and you will no longer be treated here." Bankston has not only abused me as a patient but I have now been left without someone to check on the progression of my bone grafts for which Bankston was paid in full. I was overcharged for services at Bankston's office and he refused to refund my money
Bankston is being sued for Malpractice by another patient and is scheduled for trial on August 22, 2011. Kindly refer to this link to verify:
http://statecourtclerk.cobbcountyga.gov/calendars/bowers/Judge%20Bowers%20Post%207%20Jury%20Trial%20Calendar%20082211.pdf
out of 5 stars
