Review by
Smiling Patient
Stars:
1.0
on
2017-01-04
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Stuart Dessner and his staff lack professionalism and a comforting environment. I was scheduled to have my wisdom teeth extracted by him and his team, however, I left after being treated so poorly. His staff were rude and came off under qualified and unprofessional. This initially made me nervous about the surgery, so I asked to meet Dr. Dessner to address my concerns and hopefully receive some reassurance.
I told Dr. Dessner that I wasn't fully comfortable receiving the surgery yet because of how I was treated by his staff. He slammed his foot down and told me that my concerns were unwarranted, as he has been in the business 30 some years. I told him that I wasn't looking for an argument, just looking for some comforting before going into the surgery. Which I thought was a reasonable request after dealing with his rude staff. He became overwhelmed and clearly pissed off at my concerns. He told me that I was being rude for questioning the professionalism of his office. However, it is a major concern.
I told him that I would not be getting my wisdom teeth extracted by him and left the patient room. On my way out he yells to his staff "well, looks like she's not getting her wisdom teeth out" and throws his arms in the air. Then as I'm walking out the door he screams "your loss".
Dr. Dessner completely lost his cool. I have never been treated so poorly by a doctor or his staff, let alone been yelled at or humiliated by a doctor. This office completely lacks professionalism. I will never be going back there.
About Front Desk: Their knowledge is underwhelming. The staff was rude and unprofessional.
out of 5 stars
