I went to Dr. Mary Ditto because i was referred to by a friend of mine who has been going to her for years. I was having a problem with my one tooth. After i spoke to the doctor she told me that i would need a crown, so i went and did the procedure and she made a mold of my teeth, and a few weeks later i went in, she fitted the tooth and i was on my way. I thought the doctor was very professional and i was happy with my crown until a couple of weeks after it fell off. I called and made another appointment and went in and she put it back on. Then a week after that it fell off again. Well at that time i was getting fed up and i decided to go to another dentist so they could place my crown back on themselves. When i saw my new doctor he explained to me that my previous dentist, Dr. Ditto,either didn't do the proper procedure for my crown or the lab made a mistake, that the crown wasn't long enough and that's why my crown kept falling off. Well, lets just say i was very mad at that time, so i decided to pay for a new crown out of my own pocket from my new dentist. Once i had my new crown put on, it did feel a little different from my last crown and i have had it on my tooth for 3 months and so far it has not fallen off. One day a couple of weeks ago i decided on my own to pay the doctor a visit and tell her i was not happy with my crown and i wanted a refund. While i was waiting out in the waiting room, i heard the doctor talking to the receptionist and i could not believe how rude and mean she was being to the receptionist, i guess the receptionist made a little mistake and the doctor was really giving her a hard time. I couldn't believe that, i thought the doctor was very professional, but i guess when she thinks no one is around her real personality comes out. I waited until the doctor walked away and i left and never returned. My overall experience with the doctor is not good and i just thought she was very unprofessional with her staff and to me it seemed like she was a bully. I would never recommend this doctor to any of my friends and i told my friend who referred me to her to never refer me to any more of her doctors, i will find my own doctors myself.
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