out of Read Reviews for Dr. Anne Kossowan
Love Dr. Kossowan. I was very please with my treatment result. I would highly recommend.
Front desk:
My Experience: Braces
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Dr Anne Kossowan is essentially a crook.
She completely ruined my mouth and seemingly there was no end in sight before she racked up a sum of money that she did not deserve. She does not return emails or phone calls, and there was no consistancy with her back-office. I dont know if its because she was going through a divorce or something outside of her profession but she riped me off for well over 10k, i eventually had to get all the work redone and choose a more experienced dentist. I have never written a review until today because that is how unhappy i am with her treatment and services.
Dr. Kossowan, if you want to explain yourself while this review is out there, (917)456-7017, paulrgroom@gmail,com.
I would have sued this lady but after costs for lawyers etc etc is seemed like a lot of hassle for little to gain.
My Experience: Veneers / Cosmetic Dentistry
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I had Invisalign treatment with Dr.Kossowan and Iam so happy with my new smile!!!!! It was a great experience and my teeth were straight in less than a year. Dr.kossowan is very professional and personable . i highly recommend her.
About Front Desk: The staff is great
Front desk:
I know this doctor: 12 moths
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I was referred to Dr. Kossowan by another dentist as I wanted Invisalign and since day one, the service, professionalism , consistency, and overall basic respect was missing. Not only was the above inadequate but her prices were outrageous. In fact, not only did I pay a lump sum up front, I had to pay for individual appointments.
Appointments. When you were able to get in contact with the office which was a rarity, it was even harder to schedule time as she was either on leave, not available, etc.
In the end, I went several months without seeing her. She had some other Dr take over her cases while she was out however, I didn't want another Dr who I knew nothing about.
I cannot say enough that this experience cost me thousands and to date, not only is my treatment on hold (over 6 months) but I am in shock that more people haven't complained.
I know this doctor: 1 Year
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Do NOT come here. She smiles at you and tells you she has advanced training as an orthodontic specialist but her behavior became apparently bizarre and she seemed confused as to what she was doing most of the time. Also there was a new technician working there almost each visit and on average, every few months there was a new receptionist. She has made my teeth more crooked than they were before and now has the nerve to tell me she is going to start charging me per office visit after I complained it was taking much longer than 4 orthos including her told me it would take when I am no where near being finished. Now I have to find another orthodontist to finish the job. My regular dentist showed me she put my brackets on unevenly so that's why some of my teeth were longer than others. Read your contract carefully!-it states that if you go beyond the estimated time frame you could be charged! Her office is paperless so she can go back to fill in notations. She tried to physically push some of my teeth in a bunch of times with her thumb even though I cried out in pain! Complain to the NY Board of Dentistry or go to BBB.org. Victims, get a refund through a peer review w/the NY County Dental Society.
I know this doctor: 2 yrs
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Worst dental experience. Very unprofessional. Lost some of my invisalign trays. Does not return phone calls. Office is very disorganized. During one visit, I was left in the chair for 45 minutes in the middle of my appointment while the doctor left to take a phone call regarding her financials. I would never recommend receiving treatment from this doctor.
I know this doctor: 10 months
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Unfortunately, after many 2nd chances, this was the most negative medical experience I've ever encountered. This Dr. has a very casual approach to treatment and a high level of difficulty communicating the course of one's treatment. Dr. Kossowan made significant errors in both treatment and communications and despite being afforded seemingly innumerable chances to correct herself, made no effort to do so (nor did she acknowledge errors). I would strongly recommend patients seek more high quality treatment.
I know this doctor: 1 year, 4 months
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I am an objective person. I don't take pleasure in speaking badly of others and I certainly don't like hurting other people's livelihoods. However in this case I do not feel bad when I say this has been the worst experience with a dentist in my life. I received invisalign treatment from Dr. Kossowan for 2 years and after the first few visits, i wish i had done more research. While a competent practician, her unprofessional and disorganized work style severely overshadows any of the positive attributes of the work itself. I have never seen the same staff member in her office more than twice, and on my last visit I had the opportunity to speak with one of her hygenists who said that she is a nightmare to work for. She has cancelled numerous appointments, one of which caused me to miss a friend's wedding. Her bedside manner leaves a bit to be desired although I'm a grown up and can handle that. However I have also felt that she was too rough at times and too rushed in seeing me. I would honestly recommend that if you have not committed to seeing her, that you seriously consider other options. While her prices and services are comparable to other orthodontists in her area, I would not recommend her to others.
I know this doctor: 2 yrs
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I had braces (adult) from Dr. Kossowan. She did not give me an accurate cost estimate nor give accurate estimation of treatment time. Her billing is unusual in that she continues to charge monthly fees even after the entire pre-quoted balance is paid. No other orthodontist I consulted bills that way--wish I would have known in advance.
I know this doctor: 3
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Very casual approach to my Invisalign treatment; forgot procedures initially. Admin and dental support was low quality and frustrating. Improving - esp. admin - but still needs to lift the level.
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