out of Read Reviews for Dr. Stephen Craft
Wow, it was shocking to hear their over all detest for patients with disabilities.
I'm between surgeries post industrial accident, not my fault my employer was buying second had equipment, it failed I sustained multipule injuries subjected to a number of surgeries.
The injuries are not disputed. The city is creating delays hoping ill go away. Injured half repaired where do, i with great regret tax the system. Employed as a first responder offering services to assist my community for 20+ years. Dishonest employers like the city of SD that put a drain on system it's self imposed.
In the main time I serve my community as a volunteer when I can. I'm stuck on medicare, blessed to have dentical, they do a few services not many, the pt makes up the rest. Its enough to keep dental infection from spreading to the brain (much more dangerous issue than people realize [ 27 years as an ALS first responder I've seen sad out comes]).
I was shocked to hear the office staff of dr Craft. They boosted rather gleefully and with much disrespect they don't take any clients from dental-cal. Hence no one disabled.
The general assumption a disabled person can't pay a bill.
About Front Desk: Disrespectful and prejidous
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I know this doctor: 1 day
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Super impressed with Dr. Craft and his team. I am always greeted immediately when I arrive and taken promptly in. I appreciate that they treat my time as valuable as their own. Recently, I had my first root canal. Dr. Craft explained my options clearly before proceeding. He is very gentle and made sure the procedure was painless. I give Dr. Craft my highest rating! His office is comfortable, his staff are well trained, and he uses the latest technology while you relax and watch t.v.
About Front Desk: Very pleasant and knowledgeable. I really appreciated the assistance with my insurance company!
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About Hygienist: My teeth felt wonderful, and it was nice to chill and watch tv during the cleaning.
Hygiene time: 50
I know this doctor: 2 years
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This is by far the best dentist I have ever been to! Dr. Craft is extremely professional while also having a wonderful chair side manner. He explains everything that he is doing and why. His confidence in his staff is very apparent from the front desk to the hygienists and assistants. I have yet to meet a more personable/ knowledgeable staff in any dentist office to date!
I would not hesitate to recommend this office to anyone including people that are dentist phobic (Like me) or normally uncomfortable scheduling appointments to get regular dental care.
The best experience I have ever had.
Theresa
I know this doctor: 1 day
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I like Dr Craft very much, his manner is professional but friendly, he is very competent and his work is excellent. His staff is always courteous and I always feel comfortable and well treated during my visits. In fact, the only negative is that he is somewhat pricey and not covered by any insurance I have tried to use.
About Hygienist: Dr Craft's Hygienists are very good, thorough and in general do a fine job.
I know this doctor: 5 years
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Dr. Craft is an artist. When it comes to crowns that's what you want. He will make sure your crown is absolutely perfect. He is very personable, and everyone in our family relies on him for our dental work.
I know this doctor: 15
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He is very professional, informative and precise!
The staff is always friendly and accomodating.
The office is extremely clean and comfortable. He is the only dentist I would trust with my families teeth!
I know this doctor: 18 years
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I have been a patient of Dr. Crafts for over 10 years. He is an incredibly competent and compassionate doctor; follows up with a phone call after any procedure to see how you are doing. I have had to have him come into his office over a weekend to assist with a crown, due to my travel schedule and he was more than happy to do it. He expects nothing but the highest level of service from his supporting staff as well. Everyone in the office is friendly and warm; it's always a personal touch. The office layout with the headphones and televisions on the ceiling make for a relaxing experience as well.
I know this doctor: 10 years
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Dr. Craft is the nicest dentist I have ever had...and extremely good at his craft (like his name says!)....and his staff is first class all the way....I truly enjoy my visit to Dr. Craft's office...no fears.
I know this doctor: 3 years
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Dr. Craft is alright. Not bad, not great. He does like to do a lot of work on the teeth which actually may not be necessary. He had a change over in staff, and he was not working well with the new hygenist. Their billing person also quit at the same time, so their billing was wrong for the procedures I had done. They added a $300 charge by error that took me two letters to them to have them understand and correct the error. And they did not properly bill my insurance company either by not billing for half my dental work, which due to time limitation for bill submission, would have left me with a big bill had I not convinced them that they had incorrectly billed my insurance. During my replacement filling, he dropped the drill on my lip leaving a cut in my lip. He seemed fine for general dentristy if you can put up with the billing screw-ups and his slightly overinflated ego in regards to what his own professional contributions are to society.
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Dr Craft is simply the best. He is very professional, has a great office and staff and has a very gentle touch. My entire family goes to him from my 80 year old parents to my young children. If you are looking for a dentist or simply want a new one: look no further.
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