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Dr. Arlene Coloma DDS - Pediatric Dentist

4.0 based on 15 reviews

1 Rating out of 5 stars

440-878-1200

Strongsville, OH

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Dr. Arlene Coloma Rating 4.0 stars based on 15 reviews $$
Comfortable Facilities
Efficient Service
Mild Stress
Good Results
Moderate Cost
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Read Reviews for Dr. Arlene Coloma
Smiling Patient likes Dr. Arlene Coloma on April 18, 2017, 11:42 a.m.
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Smiling Patient dislikes Dr. Arlene Coloma on Jan. 4, 2017, 2:51 p.m.
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Smiling Patient likes Dr. Arlene Coloma on Dec. 14, 2016, 12:28 a.m.
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Review 1 by Stars: 2.5 on Link
Did not receive treatment due to the lack or compassion and courtesy of the receptionist when I called for an appointment.

About Front Desk: I called to try and set up an appointment for my daughter and I thought the receptionist was unprofessional and rude. I was asking a few questions and was rushed off of the phone and she said she would call me back. Not the treatment I expected and needless to say I have scheduled with some one else.

My Experience: Sedation Dentistry / Anesthesia

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Smiling Patient dislikes Dr. Arlene Coloma on Feb. 27, 2015, 12:35 p.m.
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Review 2 by Stars: 2.5 on Link
WORST HELP EVER.just plain nasty. This our 2nd visit for follow up treatment I assumed the front desk help was just having a bad day last time but the same thing today. We waited 40 minutes then they sat there with attitudes because I wanted to call and verify with my insurance how much I was responsible for. I thought dr.Coloma was great but she just lost 3 clients because of her front desk.

About Front Desk: ZERO

I know this doctor: 1year

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Review 3 by Stars: 4.5 on Link
I have been taking my 3 children to Dr. Coloma for 5 years now I couldn't imagine seeing any other dentist. She is great with children and the hygienists are very calming and concerned with the children also. I have a 2 year old that doesn't much like anyone, and he is a"good patient" they say. Love Dr. Coloma!!!

About Front Desk: Very Helpful..My husband has lost his job and the front staff really gave me great info on insurance and will help me through this difficult time:)

I know this doctor: 5 years

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Review 4 by Stars: 2.0 on Link
Appt on Aug. 20th with Dr. C to get a spacer put in my 6 yr old(a molar pulled 7/31/12 by non-network DDS) When we arrived, we were told that Dr. C couldn't evaluate our son..she couldn't use her arm. Instead ,a nice retired DDS took a look & xrays. We were told to come back to see Dr. C when she COULD work which was on Oct 8th. That day they took an impression of the spacer area. The asst. told me to return in a mth and they would have the spacer back from the lab & they would also put a crown on one of my son's teeth. Returned on nov 5th, they said they had to fill his cavity and put the crown in first. The asst. came out after an hour & 40 min. to tell me he had a lot of work done so maybe we should have the spacer put in at his next appt. I insisted that the spacer be put in since that is why I originally came to their office. After 1/2 hr, the asst. came out to tell me the spacer didn't fit & his teeth must have shifted in 1mth. I made them take another impress. that day, asst. said it would be ready Nov 21st. On Nov 21st, I insisted to go back with my son, the ASST. tried to place spacer for over 1 hr. Dr. C came in to look a few times. Asst. finally gave up & said another impress was needed but to make another appt!

About Front Desk: Receptionist was very nice. The assistant/office mgr. had a bit of an attitude but perhaps she could tell that I wasn't happy with the service I was getting. After seeing what was going on Nov 21st, I felt that the assistant was doing all the work and not the dentist. Anyways, I was able to get another dentist to put in the spacer within one appt. He doesn't send them out to the lab, he makes them as the patient is seating in the chair!

I know this doctor: 3+ months

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Review 5 by Stars: 5.0 on Link
After having a horrible experience at a local "pediatric" dentist I was referred to Dr. Coloma by a friend. Within 2 visits my 4 year old was opening wide for the Dr. Dr. Coloma is kind, gentle and a conservative dentist.

I know this doctor: 2 years

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Review 6 by Stars: 5.0 on Link
I am so glad I had a second opinion...She is so awesome-Jake loves her,Highly recommend Dr.Coloma
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