Front desk:

About Front Desk: TERRIBLE SERVICE AND LACK OF PROFESSIONALISM!! My son had x-rays taken as part of his routine dental check up. He sat still and the nurse complimented us on how well behaved he was. The Dr. checks him and says he looks great, then he checks the x-rays and tells us he has cavities showing in the x-rays, and as a PREVENTIVE MEASURE, he needs to proceed with a SURGICAL PROCEDURE and GENERAL ANESTHESIA due to his age. Worried for the complexity of the procedure and the risks for the general anesthesia, I came back a week later to cancel the surgery and was advised by the personnel that the Dr. would discuss options for treatment, that he would PERSONALLY talk to me. I waited for 2 1/2 hours so he could "speak" to me... he never showed!!! he didn't bother to take the "time" to discuss anything or answer questions!! Instead one of the nurses/dental assistants came in and emphasized the necessity of the procedure. She said my son had misbehaved during the x-rays and that they could not even get good x-rays!! That the x-rays were not the best and showed a couple cavities, but because of faulty x-rays there could actually be more!! that they couldn't know for sure!! What type of stupid answer is that??? Ok...So they were going to proceed with SURGERY and GENERAL ANESTHESIA on a 4yr old based on FAULTY X-RAYS and an "INCOMPLETE" DIAGNOSIS!!! what type of Dr. does that??!! DR. OBVIOUSLY LACKS ETHICAL PROFESSIONALISM AND HIS DENTAL ASSISTANTS LACK TRAINING AND COMMON SENSE.

Front desk:

My Experience: Exam & Consultation, X-Rays

Duration: 2 hrs

I know this doctor: 4 yrs