out of Read Reviews for Dr. T J Baumgardner
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Dr. T J Baumgardner
on Dec. 22, 2017, 1:16 p.m.
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Pati Hawker
1 review
in the last week
I've been going to Briargate Dental Center for nine years. Dr. Baumgardner has been very professional and knowledgeable. Two instances have turned me off of this practice, and I won't be going back. The first was when I needed a root canal. The endodontist he referred me to was extremely rude and refused to do the procedure because I am being treated for A-fib. I was devastated and left the office in tears. I had requested time off work for the root canal and arranged for my adult daughter to take me home afterward. The doctor was very rude to my daughter and chased her out of the office when she went back inside to get a letter of verification for my work. I told Dr. Baumgardner about my horrible experience, and he defended his friend. I asked him for a referral to a different endodontist, and he refused. I had to find my own endodontist. Then, when that doctor requested my records from Dr. Baumgardner, he would not send them.
The second incident happened more recently. Due to road construction on Woodman Road, I was running late to a cleaning appointment. I was in constant contact with the front office regarding this, giving them frequent updates to my arrival time. They reminded me that their policy was to allow patients only ten minutes before cancelling the appointment. I repeatedly explained that I was stuck in rush hour traffic on I25 and then on road construction on Woodman. When I was 13 minutes late, a mere three minutes after the cutoff, they refused to see me. When this was brought to Dr. Baumgartner attention later, his attitude was basically, "Yeah, I heard about that. Oh well." He never even apologized.
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We are new to the area and found Dr. Baumgardner to be the kind of dentist we were looking for. He appears to be up on the latest advances. I have TMJ and cleaning was pain-free. Husband had crown and was extremely pleased. What impressed me the most on my first visit was the fact that I kept asking about procedures that were very expensive and he assured me that I didn't need them. He wasn't pushing things that didn't really need to be done. Everyone was friendly and helpful.
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Three tooth bridge top front. Currently getting redone. Dr. Baumgardner should be rated in the top 5-10 Dentist in town. The office has the latest equipment and the staff is outstanding. Dr. Baumgardner explains everything in detail and has many years of successful experience.
About Front Desk: Always the most friendly staff in the office. The front line is very efficient, professional and knowledgeable. 5 stars.
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About Hygienist: Very professional, knowledgeable and gentle.
Hygiene time: 60
I know this doctor: 3 years
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Dr. B is the best! Over the past 45 years, I've some horrific dental moments. Also, being a military spouse, we've always needed to change dentists every few years and often changed more than once due to dissatisfaction. When I first came to Dr. B it was for a possible root canal and crown, my first one, which ended up just being a crown. There was a tremendous amount of anxiety for me before this procedure, but Dr. B sat with me, explained everything, and promised it would not be a bad experience; it was fine...better than fine, he and his assistant were unbelievably gentle and thorough! Since that time I've taken my daughter out of pediatric dentistry to Dr. B, she also feels comfortable with him, as do the rest of my family members. This office has the latest technology, it is clean, and the staff is genuine. I've since had another crown, it was so easy and as pleasant as dental work can be, and it was completed all in one day! I would give my highest recommendation to Briargate Dental, the entire staff is friendly, extremely competent and always there to help. Thank you, Briargate Dental!
About Hygienist: Jen is my hygienist, she is very professional, gentle and thorough. I am extremely satisfied with her work. She is also a lovely person to chat with, makes me feel comfortable and my teeth feel quite clean after our appointments.
I know this doctor: Two years
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Dr. Baumgardner is a professional and caring dentist! His staff is very friendly also. He used intraoral xray technology to diagnose and offer a treatment plan for my teeth. I greatly appreciated the fact that he let me make the final decision how to proceed. I trust him completely! I have full insurance coverage, so I haven't had to deal with billing/payment plans but I can't imaging that his staff would be anything but easy to work with. Dr. Baumgardner is a great dentist who I would recommend to anyone!
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