Read Reviews for Dr. Loretta Pouso
About Front Desk: Dawn greeted me when I arrived. She was courteous and polite. Gave me some paperwork to fill out and some water. Pooja helped me with insurance and billing. She went over my insurance with me and explained how benefits go in detail and setup a great payment plan for me. I got advice on what to get done and when to do it to maximize my insurance benefits. She was also very friendly and interesting. I wasn't bored for a second. Overall- I highly recommend this office. The atmosphere is relaxing and comfortable. It felt like a spa. I was treated with kindess and respect. I can't wait for my next visit :)
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About Hygienist: Kristy took the xrays and did my cleaning. She was also very friendly and sweet. A lot of offices have hygienists who just sit there and clean in silence. She was talkative, interesting, and entertaining. Made the cleaning time enjoyable, which can be very difficult to do. Everything was done in less than an hour, which is good timing. As I already mentioned, the office was super clean, but here is more- I actually saw the hygienist sanitize the operatory after I left, and she did a good job. The cleaning was gentle and thorough.
I know this doctor: 2 days
About Front Desk: Dr. Pouso has an excellent team. The front desk, Ms. Pooja was extremely friendly and knowledgeable regarding my insurance benefits. She gave me correct information regarding my coverage. Furthermore, before my visit, she consulted me to request my xrays from my previous dentist because they were recently taken. This little advice saved some money in my annual allowance.
About Hygienist: It was one of the best teeth cleaning. The hygienist, Ms. Danielle was meticulous and informative which I really appreciated.
About Front Desk: Very friendly, and professional. They take the time to explain insurance coverage and fees throughly. Their follow up is fantastic, reminders are by email, phone, text--your preference; it's great! I've even made appointments and gotten information about my treatments via email which makes working with their office so easy.
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About Hygienist: Cleanings are very thorough and gentle.
I know this doctor: 1 year