out of Read Reviews for Dr. Lena Zerounian
Very unprofessional staff , long waitings, disregard to the patient, unorganized.
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Hygiene rating:
My Experience: Cleaning
Duration: 2 hs
I know this doctor: 1
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Great dentist if you are not a child. This dentist only takes children in the afternoon and wait times are long. Not respectful of the fact that school and education are important. She is very straightforward and competent, however, too clinical as a child's dentist. In reference to her justification of wait times, she actually gave me a dollar amount of what is required (so all chairs needed to be filled at all times) for her to be able to stay in business.
About Front Desk: Requested information on specific ingredients in filling compound and was told to come pick up the information during work hours instead of trying to be helpful and providing it.
Front desk:
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Excellent....office staff great, very peaceful surroundings and wonderful dentist staff and techniques. Doctor Lena is most friendly and informative and places me in a comfortable mood.
I know this doctor: 7+ years
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Her "Deep Cleaning" is painful but she does a very thorough job.
I'd give her the highest rating for "Treatment Success" if I didn't have to return a year later to replace a crown that she had put in earlier (the gums were receding above the crown line making it prone to infections.)
Cost is reasonable and she 'upgrades' her services at request or if your insurance is amenable to it (i.e. PPO)
Chair-side manners and hygenists communicate just to get the job done; not a lot of coddling and reassurance for the anxious.
I know this doctor: 9 years
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Dr. Lena is wonderful! I've been going to her for about five or six years now. Yes the Cavitron cleaning device is a bit painful but the whole process is over in ten minutes and it's by far better than any traditional cleaning I've ever had! The staff are all friendly & helpful. I highly recommend Dr. Lena to anyone in need of a dentist. Covered by Delta Dental, no problems with billing/insurance.
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