out of Read Reviews for Dr. Robin Tran
I've been there for four years all together -- blame my laziness. The office is old and dirty, appointment is meaningless, since you will have to wait for at least ONE HOUR if you are lucky!
The dentists there changed often, they changed three principle dentists in less than four years! And it is very hard to stick with one dentist.
Most dentists in this office simply want more money from your pocket. Every time when I visited the office, they told me I have so many cavities (my new dentist hardly find cavities nowadays!!) and this and that problems blah blah. Several years ago, Dr. Robin told me my gum needs special treatment, and would cost more than $1000, blame my stupidness, I said OK (because I need to go on a long vacation very soon, I did not do any researches) -- I paid >$1000 since insurance won't cover it. Guess what she did? she simply put some medication to my gum, and the whole procedure took less than 15 mins!
I know this doctor: 2
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I recently had my first (and last) visit to Dr. Robin Tran for a cleaning. After a long wait, I was presented a full page of things that NEEDED fixing, with a total CO-PAY of several thousand dollars. After I checked my insurance's copay schedule, it turned out that not a single copay the dentist listed was correct. Two days later when I returned to actually have the cleaning performed (which I had asked for on the FIRST visit), I asked them why the copays were so wrong. Their response was that my insurance didn't fully cover them because that long list was of items that I didn't actually NEED. I was very upset about this deception. And then when I was about to receive my actual cleaning, the dentist was not aware of the actual procedure I had discussed with the front desk. I had to take the initiative to even ask what she was going to do, and then let her know that that was not what I had asked for. She then seemed somewhat angred, and very quickly (less than 15 minutes) did a VERY aggressive deep clean of the entire mouth. Of the very few words exchanged between us, she told me that my teeth/gums will be sensitive for a while. When I asked how long, she said it could be hours, days, or months, depending on the person.
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