About Front Desk: Vicky is a gem. She keeps that office running like a top. She is very accommodating and friendly and is always a pleasure to work with. My family and I really enjoy visiting with her before and after our appointments.

Front desk:

Hygiene rating:

About Hygienist: Dr. Simone does our cleanings. He photographs the teeth with a small, oral camera to keep a visual record of our oral health and has a computerized tracking system to record all relevant data. He can then display the photos on a large screen so that each of us can see what he sees and be informed of anything noteworthy.

I know this doctor: At least 8 years

About Front Desk: The help at the front desk ought to learn how to be helpful. She treats people however she feels appropriate and the dentist won't say a thing to back up the patients. Good help must be hard to find these days. It's very likely that she has only worked for this one dentist in the past 10 years and clearly needs to learn what customer service is. She has a bigger say in what goes on in the office than the dentist does. It's Ridiculous!! It doesn't help for her to be sweet with the dentist! Hey, what about your patients?

Front desk:

Hygiene rating:

About Hygienist: The dentist spent much of that cleaning time talking than cleaning. The first time was great but other subsequent cleanings were unsatisfactory. There're no hygienist or dental assistant to help. Most importantly, my mouth doesn't feel clean after his cleaning.

Hygiene time: 20

I know this doctor: 6 months

I know this doctor: 2009