out of Read Reviews for Dr. Donald Ohlsson
Dr was nice & thorough. His billing person, Pia- is very rude and doesn't let you speak without interruption.
They failed to send all of my bills to my dental insurance (they know what is covered and what isn't?!), instead telling me they would give $750 credit (because I already paid them for services not rendered) toward my final procedure, if I come back to their offices. They billed Care credit without my signatures and has failed to give me requested cost information. Now avoiding my calls.
About Front Desk: The only front desk staff I spoke to was Pia and it was not good. She and their billing practices are why I will never go back.
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About Hygienist: She was very nice and helpful!!
My Experience: Exam & Consultation, X-Rays
Duration: 45
I know this doctor: I was a new patient
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I have known Dr. Ohlsson now for 7 years and have entrusted him and his friendly staff with the care of my kids and myself. He has always shown extreme care for us to provide the highest quality of dental care. I recommend him to all my friends and family.
About Front Desk: Kristy and Christina are exceptional at their costumer service.
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About Hygienist: All the hygienist have been wonderful.
Hygiene time: 50
I know this doctor: 7 years
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Friendly, honest, and excellent attention to detail. Nice, clean office, easy access and central location in Rochester.
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