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Dr. Matthew Snyder DDS Family Dentistry - Dentist

2.5 based on 5 reviews

1 Rating out of 5 stars

(423) 764-4166

Bristol, TN

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Dr. Matthew Snyder Rating 2.5 stars based on 5 reviews $$$
Modest Facilities
Inefficient Service
Stressful Procedures
Average Results
Expensive Cost
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Read Reviews for Dr. Matthew Snyder
Review 1 by Stars: 5.0 on Link
Very professional.

About Front Desk: Very friendly

Front desk:

Hygiene rating:

About Hygienist: Kind.

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Smiling Patient dislikes Dr. Matthew Snyder on April 21, 2017, 2:57 p.m.
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Review 2 by Stars: 2.0 on Link
I like him his staff is very incompetent. Had a huge issue with insurance not being filed

About Front Desk: Needs improvement

My Experience: Extraction

I know this doctor: 5 year's

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Smiling Patient likes Dr. Matthew Snyder on March 17, 2016, 9:58 a.m.
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Review 3 by Stars: 2.0 on Link
he is a good dentist. He just needs better staff especially the front desk. They do not know what they are doing.

About Front Desk: They had a girl who did the billing who messed everything up. So they are trying to charge me back for years of bills that I had no idea about. They also messed up a few other people that I know. When I called them they gave me no choice but to pay the hundreds of dollars bill or it would be sent to bill collections. Stay away. The dentist is good but his staff is awful. They do not know what they are doing when it comes to billing. It should not be my fault that the girl who worked there before was doing fraudulent things and not charging the insurance the right way.

My Experience: Cleaning

Duration: 30

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Review 4 by Stars: 1.0 on Link
Very unprofessional office....You have to sit and wait for the dentist to show up for work....

About Front Desk: very poor...will not even return calls

About Hygienist: good

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Review 5 by Stars: 1.0 on Link
I called to ask if they offered "prophyjet", an old school type of cleaning and after the front desk person went to ask was told they did. However, upon arriving I was told they didn't have it but the hygienist would use the scaler and then we would would try what they considered "something better". Getting me in under false pretenses! One try and I was finished, so I didn't get the cleaning that was a prior verbal agreement and that I had made a point to ask if they had. The dentist said he didn't like prophyjet?! Why should HE decide what is good for me. I know what I like and has been successful for me. Dentists who do NOT listen to their patients' requests should not be practicing dentistry.

About Hygienist: Jessica was very kind and gentle but shouldn't be working for a dishonest, egocentric dentist

Hygiene time: 10

I know this doctor: ONLY appt

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