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Dr. James Heaton DDS Desert Family Dental - Dentist

5.0 based on 16 reviews

1 Rating out of 5 stars

480-838-4185

Mesa, AZ

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Dr. James Heaton Rating 5.0 stars based on 16 reviews $$
Health Spa Facilities
First Class Service
Painless Procedures
Superb Results
Moderate Cost
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Review 1 by Stars: 5.0 on Link
Started out as a referral patient and have been returning as a regular patient for all my dental work since. I have referred others to Dr. Heaton and they all have had a very positive report. He and his office staff have taken all the fear of going to the dentist away from me. I consider them all family to me. I smile now, a lot, because my bad teeth are no longer there. Thank you Dr. Heaton.

About Front Desk: Helpful, courteous, smiling, friendly, understanding, compassionate.

About Hygienist: professional, caring, knowledgeable, friendly, gentle.

Hygiene time: 30

I know this doctor: 1 1/2 years

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Smiling Patient likes Dr. James Heaton on June 29, 2013, 10:50 a.m.
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Review 2 by Stars: 5.0 on Link
Dr. Heaton is great. He made me very comfortable and was very quick and efficient in his work. I couldn't recommend him highly enough for someone who is not a big fan of the dentist. Thanks Dr. Heaton!

About Front Desk: Hannah was very friendly and welcoming. Very accommodating.

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About Hygienist: Very nice and friendly staff. Made me feel at ease. Helped explain exactly what was going on. Thanks guys!

Hygiene time: 30

I know this doctor: 3 days

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Review 3 by Stars: 5.0 on Link
Had cleanings, fillings, and root canal. Great service, extremely knowledgeable and made decision making a breeze (regarding what procedure to go with).

About Front Desk: Excellent front desk staff, extremely helpful.

About Hygienist: Excellent.

I know this doctor: 5 months

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Review 4 by Stars: 5.0 on Link
Doctor Heaton has done a great job with my dental check ups he always has best interest of the patient!

About Front Desk: I would recommend this office the staff is always very friendly.

About Hygienist: Always does a great job on me and my five year old dental cleanings!

Hygiene time: 45

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Review 5 by Stars: 5.0 on Link
Although I only saw him for a short time, I could tell he cared about his patients. Great work.

About Front Desk: The ladies up front were a pleasure.

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About Hygienist: Very friendly, fun to talk to!

Hygiene time: 30

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Review 6 by Stars: 5.0 on Link
I have been to see Dr. Heaton four times and the experience has been awesome each time. His staff treat everyone like rock stars and are the most accommodating group I've ever dealt with. Every detail regarding a visit is anticipated in an effort to make the time in the chair the least stressful possible. I've found my "forever" dentist and I highly recommend Desert Family Dental to anyone and everyone.

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Hygiene time: 45

I know this doctor: 6 months

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Review 7 by Stars: 5.0 on Link
Very professional and easy to get along with. Informative about the options I have for future dental work.

About Front Desk: Nice and welcoming!

About Hygienist: very nice and pleasant. She did a great job!

Hygiene time: 40

I know this doctor: 4 months

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Review 8 by Stars: 5.0 on Link
Had a general exam/ cleaning with crays. Super friendly staff. Small waiting room but comfortable couch. The outside of the building is misleading as it is not in the best area but the inside is very nice.

About Front Desk: Very accommodating, took care of all insurance questions no problem.

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About Hygienist: Very knowledgeable, answered any questions and clear with all available options.

Hygiene time: 35

I know this doctor: 1 day

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Review 9 by Stars: 5.0 on Link
I went for my six month check-up and Dr. Lee was out because his wife gave birth to a new baby girl. Congratulations Dr. Lee! After my cleaning, Dr. Heaton introduced himself and performed the check. He was very friendly, professional, talked sports and explained that I needed some additional maintenance, which I scheduled for June.

About Front Desk: Front desk was very friendly and all smiles! Great group of girls there at Desert Family Dentist!!

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About Hygienist: My hygienist was great, don't remember her name, but she was very professional, gentle and performed a thorough cleaning.

Hygiene time: 50

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