out of Read Reviews for Dr. Dr. Stephen S. Perry
always thought Dr. perry and his staff were great. I've been going there since i was little. that changed this year. Dr. Perry has a new office mgr. may of 2013, I went for some work; had it done w/o any problems. this month (Jan 2014), i had two wisdom teeth that were infected...i was in serious pain. I tried to schedule an appt. to get the work done & was told that i had a balance from the earlier work & it needed paid before they would do the new work. I talked to mgr. and explained i never got a bill, considering i have two dental insurances plus aflac. The mgr. shows me what shes getting ready to send to my 2nd insurance company for the previous work. They are JUST NOW sending in for almost a year ago. No wonder they never got paid. so here i am in pain and calling them every day to work out a pymt plan cause i have been with them for 30+ yrs and cause I have NEVER had a balance. Dr perry refused to talk to me and his mgr was never there or returned calls. Some loyalty
About Front Desk: The new office mgr. Nicole is not very reliable and is never there. She doesn't do the required work of an office mgr
I know this doctor: 30+ years
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One of the top dentist in Lancaster Cnty. Sited in many reviews.
About Front Desk: very pleasant
About Hygienist: Dentist does hygiene...great
Hygiene time: 20
I know this doctor: 20
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