out of Read Reviews for Dr. Koni Couts
Do not use this dentist!
We have had over a year of trying to get Dr. Couts to pay her lab bill. We are a small dental lab that provided crowns and bridges to her office. Now, she refuses to pay.
She won’t take our phone calls, refuses our certified mail, and her bill is almost $8,000.
At one time, we held several of her cases until she paid us. She promised as soon as she cemented two very large cases, she would pay us. We released the cases, in good faith, and she still did not pay.
If you go to the Oklahoma State Court Record (just type in OCCN and enter her name in the search) and look her up, you can see her history regarding how she handles business. It is very interesting to read. We have spoken to the Oklahoma Board of Dentistry about her. They say they are working on a case against her and they will try to include our information in with that. They said they really can’t make a dentist pay.
I would not do business with her. It took a lot of crowns and bridges to get a bill up that high. She has probably made her patients pay their bill to her; sometimes the dentist will even make the patient pay up-front! She will say that she has paid a collection agency for her work but cannot produce any evidence that she has paid. We have nothing! If she did pay, we would have a cancelled check or a bank record. I have talked with Nancy (she sometimes answers the phone at the office) several times and asked for payment or proof that they paid the bill. They are impossible to work with.
Stay away!
I know this doctor: two years
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Horrible dentist! Messed up my crowns, they hurt, and they need to be replaced already. Get a second opinion because she tries to use up all of your insurance in 2-3 visits.
I know this doctor: 1 year
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Had 2 visits with Dr. Couts. Staff is very friendly but very inexperienced. Dr. Couts was friendly but very rushed.
I felt like she was running a cattle call. I went back a second time to give her the benefit of the doubt, but again was rushed.
The work was fine, but she was very expensive.
I know this doctor: 1 year
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My fears of dental offices have been greatly eased since I've been going to Dr. Couts. She is genuinely concerned with my comfort and pain level. I'm always calm, cool, and collected when it's time for my appointment because she puts me at ease immediately.
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I have overcome a fear of dentists with Dr. Couts. She has a confident yet reassuring manner and her procedures are fast. I have never had any pain during a procedure and very little after. Her front desk staff is excellent. She remembers my baby each time and calls the baby and I both by name. I would recommend Dr Couts to anyone. I now have no worries going to the dentist. I drive 30 min and pass numerous other dentists to get there and don't regret it.
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I have had a very positive experience with Koni Couts. She has seen my daughter and me on several occassions and we have not had any difficulties. Her staff are always upbeat and friendly.
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Dr. Couts did my very first root canal which was painless. She has an excellent chair-side manner. Her staff is a bit inexperienced and seemingly unknowledgeable about some dental procedures but all in all this is a great place to go if money is not an issue.
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